Return Policy

Return Policy
Our goal is to ensure your complete satisfaction

If, for whatever reason, you are dissatisfied with your purchase, you can return it to kkcollectables.com within 30 days of purchase date subject to conditions below. Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise
Refunds & Credits
Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 days for a credit to appear on your account. If payment was made by check, the refund check will not be issued before 10 business days after the date of purchase
Exchanges/Repairs
If the item was sent back for an exchange or repair, please allow 5-7 business days for the replacement to be processed
No Return/Exchange on the following:
• Special merchandise or any item indicated on the website as non-returnable.
Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer's equivalent model.

STEP 1
NOTIFIY US OF THE ISSUE AND REASON FOR RETURN (Very Important!)

There are 4 ways to notify us:
1. Write to admin@kkcollectables.com
2. Call Customer Service and leave a message at 602-871-2044
3. Live Chat
4. Website Contact Form

You will receive your return instructions and return address information by email or return call.
When we receive your return item, you will have options
as to how to receive your refund:
1. Credit back to your Original Payment Method
2. Store Credit

STEP 2
PACK YOUR ITEM

• Place your item in the original shipping packaging or other suitable container.
• Make sure item is packed sufficiently to arrive in the same condition as shipped.

STEP 3
SHIP YOUR ITEM

• Please use the full address as below.
• We recommend you ship via insured ground service with a tracking
number. Return shipping charges are the responsibility of the customer.
We are not responsible for lost or damaged packages.

Return Addresses
kkcollectables.com
Kurt Knobelauch
3455 E. Voltaire Dr
Phoenix, AZ 85032
Return an item in person
You may return an item to our Phoenix location